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Help Center

Shoppers FAQ

Shoppers FAQ

General Financing Questions

What type of financing is offered?

What are the leasing fees?

What is the interest rate?

Am I locked into financing for the full term?

Monterey Financial

Who is Monterey Financial Services?

What services does Monterey Financial offer?

Can I access my account online?

How can I contact Monterey Financial for support?

What Happens When Monterey Financial Services purchases your loan

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Application Status

How do I find out my application status?

I’m prequalified, what else do I need to do?

Why was I declined?

Pay In 4

What is Pay in 4?

What purchase amounts qualify for Pay in 4?

How can I pay with Pay in 4?

Returns And Shipping

What if I need to return my purchase?

Who can assist me if I am having trouble with my application?

When will my purchase be shipped to me?

Apply

How easy is it to apply?

How do I apply?

How much will I be approved for?

If I am approved, how long is my approval good for?

If I have bad credit, will I be declined?

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Making Payments

How do I make a payment?

How often are payments made?