Shoppers FAQ

General Financing Questions

• What type of financing is offered?
• What are the leasing fees?
• What is the interest rate?
• Am I locked into financing for the full term?

Monterey Financial

• Who is Monterey Financial Services?
• What services does Monterey Financial offer?
• Can I access my account online?
• How can I contact Monterey Financial for support?
• What Happens When Monterey Financial Services purchases your loan

Application Status

• How do I find out my application status?
• I’m prequalified, what else do I need to do?
• Why was I declined?

Pay In 4

• What is Pay in 4?
• What purchase amounts qualify for Pay in 4?
• How can I pay with Pay in 4?

Returns And Shipping

• What if I need to return my purchase?
• Who can assist me if I am having trouble with my application?
• When will my purchase be shipped to me?

Apply

• How easy is it to apply?
• How do I apply?
• How much will I be approved for?
• If I am approved, how long is my approval good for?
• If I have bad credit, will I be declined?

Making Payments

• How do I make a payment?
• How often are payments made?